Introducing a New Patient Portal
TidalHealth is introducing a new patient portal powered by Epic MyChart, designed to make managing your healthcare easier and more convenient. The new portal allows patients to securely access health information, view test results, communicate with their care team, request prescription refills, and manage appointments—all in one place.
Access Your New Portal
We are transitioning from FollowMyHealth to Epic MyChart, including a new patient portal experience.
Your care team stays the same, and your information remains secure. This page explains what to expect, how to activate your new portal account, and where to get help.
What's changing:
FollowMyHealth will be replaced by our Epic MyChart patient portal
Note: For current TidalHealth MyChart account holders, no action is needed
What's not changing
Your practitioners, locations, and commitment to your privacy and care
What to do next
Watch for an email or text with activation steps, or follow the steps below
What this change means for you
Beginning March 2, you will use the new portal to manage your health information online. Depending on your location and services, you can:
- View test results and visit information
- Send messages to your care team
- Request prescription refills
- Manage appointments (where available)
Frequently Asked Questions
No. Your appointments and care team remain the same.
You do not have to, but the portal is the easiest way to view results, message your care team, and manage your care online.
Call 410-543-7450 or ask our front desk during your visit. We’re happy to help.
Yes. Protecting your privacy is a priority. Epic is used by many health systems to support secure access to health information.
You can still receive care as usual. If you’d like help accessing the portal, our team can assist during your visit.
