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    Overview

    TidalHealth, Inc. (TidalHealth) complies with all applicable Federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of race, color, national origin, sex, age or disability.


    Communication Aids & Services 

    We provide free aids and services to people with disabilities to help them communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

    We also provide free language services to people whose primary language is not English, such as:

    • Qualified interpreters
    • Information written in other languages

    If you need these services, please contact:

    TidalHealth Peninsula Regional: Nursing Supervisors Office at 410-543-7211. 

    TidalHealth Nanticoke: Civil Rights Coordinator at 302-629-6611, extension 2411.


    Discrimination Grievances

    Any person who believes someone has been subjected to discrimination on the basis of race, color, national origin, sex, age or disability may file a grievance under this procedure. It is against the law for TidalHealth to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance. 

    If you believe that TidalHealth has failed to provide these services or discriminated in any other way on the basis of race, color, national origin, sex, age or disability, you can file a grievance with: 

    TidalHealth Peninsula Regional 

    Patient Experience Department
    100 East Carroll Street
    Salisbury, MD 21801
    410-546-6400 
    Fax: 410-543-7102 
    TTY: 1-800-735-2258 

    TidalHealth Nanticoke

    Civil Rights Coordinator
    121 South Front Street
    Seaford, DE 19973
    302-629-6611, ext. 2411
    Fax: 302-629-4758
    Email: [email protected]

    If you need help filing a grievance, the above contacts are available to you.

    You can also file a grievance complaint of discrimination on the basis of race, color, national origin, sex, age or disability in court or with the U.S. Department of Health and Human Services, Office for Civil Rights, which is available on the U.S. Department of Health and Human Services website, or by mail or by phone at: 

    U.S. Department of Health and Human Services
    200 Independence Avenue, S.W.
    Room 509F, HHH Building
    Washington, DC 20201
    1-800-368-1019
    (TDD) 1-800-537-7697

    Complaint forms are available on the U.S. Department of Health and Human Services website. Complaints must be filed within 180 days of the date of the alleged discrimination. 

    Document Downloads

    TidalHealth Peninsula Notice of Non-Discrimination

    TidalHealth Nanticoke Notice of Non-Discrimination

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