Skip to main content
  • Careers
    • Open Positions
    • Housekeeping & Transport
    • Physician and Providers
    • Volunteer Opportunities
  • Education
  • Classes & Events
  • News & Publications
  • Visitors
  • Donate
  • Pay Your Bill
Tidal Health site logo

Header Menu

Medical Care
Find a Doctor
Locations
About Us
Community

Medical Care

From learning how to stay well to the ins and outs of major surgery, we’re here with everything you need to know about seeking care in TidalHealth hospitals.

Learn More About Medical Care about this website
Services
Financial & Admin Services
Staying Well
Primary & Specialty Care
Surgical Care
Emergency & Immediate Care
Support Services
Visiting
Patient Care
Close To Home

Being near home and family is important no matter what condition you are facing. From cancer journeys to sleep help to middle-of-the-night emergencies, we are nearby with the best doctors, patient care and health outcomes.

About Us

We are better together on the Delmarva Peninsula. With 120+ years of care under our belt, you can be sure the TidalHealth team is here for you.

Learn More About TidalHealth about this website
Board of Directors
Combined Care System
Foundation
Our Heritage
Our Hometown Advantage
Patient Experience
Policies
Contact Us
About Us
Life’s Ups and Downs

We like to say that a rising tide lifts all boats. Our talented physicians and staff give you exceptional care no matter what brings you to our doors.

Community

At TidalHealth, community is our core. We put people at the center of all we do because we know that the best care can only be delivered on the foundation of a strong relationship and genuine connections.

Learn More About Our Community about this website
Classes & Support Groups
Community Benefit Programs
Community Health Research & Data
Partnerships, Joint Ventures & Affiliates
Public Health Awareness Campaigns
Public Speaking by Health & Medical Experts
Community
Our Patients are at the Center of All We Do

From education to support groups and preventative screenings, TidalHealth is right beside you on your wellness journey.

Patient Login

Mobile Main Menu

Medical Care
Find a Doctor
Locations
Careers
Education
Visitors
Donate
Back
Open Positions
Housekeeping & Transport
Physician and Providers
Volunteer Opportunities
Popular Searches

Popular Searches

Medical Records
Bill Pay TidalHealth Nanticoke

Main navigation

  • No Surprises Act
  • Balance Billing
  • Transparency in Coverage Rule
  • Bill Pay TidalHealth
  • TidalHealth Financial Assistance
  • Contact TidalHealth Financial Services
  • Patient Estimates
    1. Home
    2. Medical Care
    3. Financial & Admin Services
    4. Billing
    5. Bill Pay TidalHealth Nanticoke

    Bill Pay TidalHealth Nanticoke

    Main navigation

  • No Surprises Act
  • Balance Billing
  • Transparency in Coverage Rule
  • Bill Pay TidalHealth
  • TidalHealth Financial Assistance
  • Contact TidalHealth Financial Services
  • Patient Estimates
  • Pay Your TidalHealth Nanticoke Bill for services prior to July 1, 2021

    On July 1, 2021, TidalHealth united all facilities with a new electronic medical record. If you received services at TidalHealth Nanticoke or a Sussex-based TidalHealth physician office prior to July 1, 2021, please pay your bill here. If you received service July 1, 2021 or after, please visit the “Pay your TidalHealth bill” link.

    Click here for financial assistance information for services prior to July 1, 2021, at TidalHealth Nanticoke.

    Using our online Patient Financial Services for TidalHealth Nanticoke, you can: 

    • Access and view your updated account information.
    • Pay your accounts online with American Express, Discover, Mastercard, Visa, or e-check.
    • View recent insurance and personal payments applied to your accounts.
    • Easily update your accounts when personal information changes.
    • Get answers to your questions, and communicate with us via secure messaging.


    If you choose not to enroll, you can always pay without enrolling.

    Pay Your TidalHealth Nanticoke Bill Online

    For service prior to July 1, 2021 only.

    Pay Your TidalHealth Providers Office Bill
    Pay Online:th.patientbillhelp.com
    For questions, call 1-888-592-5037.


    Payment Options 

    As a courtesy, the hospital bills all patient’s insurance carriers. Unpaid balances – including all applicable co-payments, co-insurance, deductibles and any non-covered services – are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made online via:

    • Online: E-check
    • Credit card: American Express, Discover, Mastercard, Visa

    Please contact the TidalHealth Nanticoke Patient Financial Services office at 302-629-7946 for more details.


    Frequently Asked Questions

    How do I view my account information and manage my account online?

    In order to view your account information and make payments online, you must enroll by entering your account number, birthdate, email address, and a password on the enrollment page. This ensures that only you can securely access your account information. Once enrolled, you will receive an email notification whenever there is a change to your account. Enroll now.

    What is a Guarantor Number?

    The Guarantor is the person responsible for payment of the account. Each Guarantor is given a Guarantor Number, which is printed on your paper statement. This number provides access to your account information and is required to enroll for your online account. Once you are enrolled, you will only need to enter your social security number to access your account.

    Can I still receive my paper statements if I enroll for online account management?

    Yes. During the enrollment process, you will be asked if you would like to receive your statements online only, or continue receiving your statements through the mail. At any time, you may go to your patient profile in the 'My Account' section to change your preference.

    Why is my email address needed?

    We collect your email address so we can notify you when there is activity in your account, such as insurance payments received, balance now due from you, or if one of your accounts has become past due.

    Besides viewing my account and paying my bill online, what other resources are available from the site?

    In addition to managing and paying your account online, the hospital has included many helpful resources online to help you understand and manage the healthcare billing process. With the online account manager you can:

    Review Answers to the Most Frequently Asked Questions

    Get Tips on Organizing Bills

    Study and use our Guide To Appealing Insurance Denials

    Find Helpful Hints on Shopping for Health Insurance

    Quickly access Important Phone Numbers

    Reference our Glossary of Billing Terms

    Do I need to enroll in order to use these other resources?

    No, you only need to enroll if you would like access to 'My Account' information, including making payments, tracking insurance or receiving email notifications when there is a change to your account. The other resources are available to you 24 hours a day, regardless of your enrollment.

    Do I need to establish an electronic payment method to be eligible for the online account manager?

    No. When it comes time to pay your bill, you will have the option to either establish an electronic payment method or print a payment stub on your home printer to mail your payment.

    What types of electronic payment methods can I use?

    You can make your payment electronically by using a credit or debit card, or an e-check.

    Can I print a payment stub and send it in with my payment instead of paying electronically?

    Yes. You have the option of printing a payment stub with all of your open accounts and sending that in with your check to: 

    TidalHealth Patient Financial Services
    801 Middleford Road 
    Seaford, DE 19973 

    Just click the 'Print Payment Stub' option on the 'Make Payment' page.

    Financial Assistance

    TidalHealth Nanticoke offers financial assistance to all patients with household income levels up to 250% of the Federal Poverty level. Individuals qualify for 100% financial assistance if their household income is less than 250% of the Federal Poverty Level (“FPL”) and do not qualify for financial assistance if their household income exceeds 250% of the FPL. Financial assistance is offered to all patients receiving care through inpatient, outpatient, emergency and physician network services provided by TidalHealth employed physicians.

    Financial Assistance Information
    TidalHealth

    Footer Top

    Contact Us
    Find A Doctor
    Locations
    FAQs
    Donate
    Patient Login
    Patient Login

    TidalHealth offers the best in patient-centered care across the Delmarva Peninsula, from wellness checkups and classes to high-tech surgeries, trauma, cancer and heart care. Wherever you are on your health journey, we’re here to care for you.

    Follow Us At:
    Facebook
    LinkedIn
    Instagram
    Twitter
    YouTube
    © 2023, TidalHealth. All Rights Reserved. Privacy Policy Accessibility
    Contact Us
    Find a Doctor
    Locations
    FAQs
    Donate
    Patient Care & Health Info
    About Us
    Community

    Footer menu

    Patient Care & Health Info Conditions & Health Topics Staying Well Medical Testing Prescriptions Surgical Care Emergency & Immediate Care Care Coordinators Financial & Admin Services Support Services Visiting
    About Us Patient Experience Our Heritage Combined Care System Our Hometown Advantage Mission & Values Policies
    Community Classes & Support Groups Community Benefit Programs Public Health Awareness Campaigns Public Speaking by Experts Community Health Research Partnerships and Affiliates

    Footer Bottom

    Careers Classes & Events News & Publications Board of Trustees Sitemap
    © 2023 TidalHealth. All Rights Reserved. Privacy Policy Accessibility

    Site Map

    Main navigation

    Home

    Medical Care

    Services Financial & Admin Services Primary & Specialty Care Staying Well Support Services Visiting

    Find a Doctor

    Our Locations

    About Us

    Board of Directors Combined Care System Foundation Mission & Values Our Heritage Our Hometown Advantage Patient Experience Policies Website & Social Media Disclaimer Contact Us Donate

    Community Outreach & Partners

    Classes & Support Groups Community Benefit Programs Community Health Research & Data HealthFest Partnerships, Joint Ventures & Affiliates Public Health Awareness Campaigns Public Speaking by Health & Medical Experts School Wellness Centers

    Careers

    TidalHealth Career Opportunities TidalHealth Volunteer Opportunities Physician & Provider Careers

    News & Publications

    Recent News News Archive Publications Video Hub Podcasts

    Patient Login

    Education

    Graduate Medical Education Pharmacy Residency Program Preceptorships Observation & Shadowing Scholarships & Loan Repayment

    Referring Physicians

    Home Lung Cancer Screening Orthopedics Weight Loss Neurosurgery
    TidalHealth Logo
    SCHEDULE AN APPOINTMENT

    Schedule an Appointment

    For conditions that may not be an emergency, but you want treated urgently, you can consider an immediate care, urgent care center or walk-in clinic.