Overview
TidalHealth complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. TidalHealth does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Aids and Services Provided
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact the Nursing Supervisor.
File A Complaint
If you believe TidalHealth has failed to provide these services, or has discriminated based on race, color, national origin, age, disability, or sex, you can file a grievance with:
Patient Safety Department
100 E. Carroll St.
Salisbury, MD 21801
Phone: 410-543-7212
Email (TidalHealth Peninsula Regional): [email protected]
Email (TidalHealth Nanticoke): [email protected]
You can file a grievance in person or by telephone, mail, or email.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or phone at:
U.S. Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at www.hhs.gov.
Spanish/Español:
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-410-543-7212
Creole/Kreyòl:
ATANSYON: Si w pale Kreyol Ayisyen, gen sevis ed pou lang ki disponib gratis pou ou. Rele 1-410-543-7212.
Korean:
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-410-543-7212.
Chinese:
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-410-543-7212.
Vietnamese:
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-410-543-7212.
Portuguese:
ATENÇ.O: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-410-543-7212.
French:
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-410-543-7212.
Tagalog:
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-410-543-7212.
German:
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfugung. Rufnummer: 1-410-543-7212.
Italian:
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-410-543-7212.
Russian:
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-410-543-7212.
Gujarati:
સુચના: જોતમેગુજરાતીબોલતાહો, તોનિ:શુલ્કભાષાસહાયસેવાઓતમારામાટેઉપલબ્ધછે. ફોનકરો 1-410-543-7212.
Arabic:
410-543-721 رقم هاتف الصم والبكم:.
Farsi:
زبانی بصورت رایگان برای فراھم می باشد با تماس بگیرید تسھیلات توجھ:اگر بھ زبان فارسی گفتگو می کنید
1-410-543-7212.
