Support Services

We provide free aids and services to people with disabilities to help them communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

We also provide free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, please contact:

TidalHealth Peninsula Regional: Nursing Supervisors Office at 410-543-7211.

TidalHealth Nanticoke: Civil Rights Coordinator at 302-629-6611, extension 2411.

Any person who believes someone has been subjected to discrimination on the basis of race, color, national origin, sex, age or disability may file a grievance under this procedure. It is against the law for TidalHealth to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance.

If you believe that TidalHealth has failed to provide these services or discriminated in any other way on the basis of race, color, national origin, sex, age or disability, you can file a grievance with:

TidalHealth Peninsula Regional

Patient Experience Department
100 East Carroll Street
Salisbury, MD 21801
410-546-6400 
Fax: 410-543-7102

TidalHealth Nanticoke

Civil Rights Coordinator
121 South Front Street
Seaford, DE 19973
302-629-6611, ext. 2411
Fax: 302-629-4758

If you need help filing a grievance, the above contacts are available to you.

You can also file a grievance complaint of discrimination on the basis of race, color, national origin, sex, age or disability in court or with the U.S. Department of Health and Human Services, Office for Civil Rights, which is available on the U.S. Department of Health and Human Services website, or by mail or by phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019
(TDD) 1-800-537-7697

Complaint forms are available on the U.S. Department of Health and Human Services website. Complaints must be filed within 180 days of the date of the alleged discrimination. 

Document Downloads

• TidalHealth Notice of Non-Discrimination