Why Refer to TidalHealth
When you refer a patient to TidalHealth, you can feel confident that they will receive high-quality, coordinated care close to home. Our team understands a referral is more than a handoff — it is an extension of the trust you have built with your patient.
Referrals should be clear and efficient so patients can access the right care without delay.
If you have questions, or need to be connected to a specialist, email our Practitioner Growth Coordinators:
Note: Please do not email protected health information (PHI). If clinical documentation is needed, we will coordinate the best secure method to share it.
We help you move referrals forward
Jennifer Price and Diane Hyde serve as TidalHealth Practitioner Growth Coordinators. They provide administrative and operational support related to the referral process and help ensure referrals are routed appropriately so patients experience continuity of care.
We can assist with:
- General questions about referral procedures
- Identifying the most appropriate office or specialist based on patient needs
- Coordination of scheduling and next steps once a referral is initiated
- General information about TidalHealth services and patient access
How the referral process works
Referring a patient to TidalHealth is designed to be straightforward, efficient and supportive from start to finish. Our goal is to make it easy for your office to connect patients with the right specialist or service while helping ensure timely scheduling, clear communication and a smooth care experience. From the moment a referral is received, our teams work to coordinate next steps, support the patient through access to care and keep the referring practitioner informed along the way.
Step 1: Submit the referral
Send the referral, supporting documentation, and any relevant clinical information to the appropriate office or service line. If you need help identifying a specialist, please reach out to our practitioner growth coordinators.
Step 2: Our team reviews the information
We review the referral to help ensure patients are directed to the right provider, specialty or level of care
Step 3: We contact the patient
Our team works to schedule the appointment and guide the patient through the next steps.
Step 4: Care is coordinated
Patients receive care from our specialists and support teams with a focus on quality, access and continuity.
Step 5: We communicate back to you
We work to share consult notes, recommendations and follow-up information so you can remain an active part of your patients care.
At TidalHealth, we know a strong referral process matters to both practitioners and patients. That is why we work to make every referral as seamless as possible — helping connect patients to the right care, reducing delays and supporting communication along the way. Our referral teams are here to partner with your office to create a positive, coordinated experience from referral through follow-up.
Coordinated, connected care
Our teams work together across specialties, settings and services to help ensure patients receive the right care at the right time. We value communication and strive to keep referring providers informed throughout the patient journey.
Access to a broad network of specialists
TidalHealth offers patients access to an extensive network of specialists and subspecialists across the region. Whether your patient needs a routine consultation or highly specialized care, we are here to help.
Advanced care close to home
Patients should not have to travel far for exceptional care. TidalHealth brings advanced services, leading-edge technology and experienced clinical teams to the communities we serve, making it easier for patients to get the care they need close to home.
A commitment to quality
Our physicians, advanced practice providers and care teams are focused on delivering safe, evidence-based, high-quality care. We are committed to clinical excellence and to achieving the best possible outcomes for the patients you entrust to us.
Respect for your relationship with your patient
We understand the trust your patients place in you. That is why we work to support your ongoing role in their care through thoughtful coordination, timely documentation and a collaborative approach.
A smoother referral experience
Our referral support resources are designed to make the process easier for your office. From helping connect patients to the right specialist to supporting timely scheduling, our goal is to reduce barriers and improve the experience for everyone involved.
Our promise to referring providers
At TidalHealth, we do not take your trust for granted. Every referral represents confidence in our team, and we are honored to be part of your patient’s care. We are committed to being responsive, collaborative and worthy of that trust every step of the way.
Referral Support FAQs
Below, you will find answers to common questions about the referral process. Our goal is to provide a smooth, efficient experience that supports your team and helps patients access the specialized care they need without delay.
How quickly will I hear back?
We respond as quickly as possible during normal business hours.
Can you help my staff, too?
Yes. Practice managers, nurses, and referral coordinators are welcome to reach out.
What if I need to share clinical details?
Please do not send PHI by email or through the form. We will coordinate a secure method if documentation is needed.
For emergencies, call 911.
All referrals are made at the independent clinical discretion of the referring practitioner, in the best interests of the patient.
