Health education & counseling
At TidalHealth, our Health Education and Counseling services are designed to empower you with the knowledge, skills, and support you need to manage health conditions, prevent illness, and make lasting lifestyle changes. Our patient-centered approach ensures that care is tailored to your unique needs and goals.
Our Team
Our team typically includes health educators, licensed counselors, nurses, dietitians, and other specialists who work closely with individuals and families. Together, we assess your needs, help you set realistic goals, and create a personalized action plan to support your health journey.
Why We Offer This Service
Our goal is to help you better understand your health, treatments, and strategies to reduce risk factors for conditions like diabetes, heart disease, and mental health concerns. We provide guidance to help you follow your care plan and build confidence in your daily health decisions.
What to Expect
Your First Visit
- Review of medical history, current habits, support systems, and personal goals
- Collaborative goal-setting and tailored education on nutrition, physical activity, medication management, stress management, and more
During Sessions
- Practical tools, such as written materials, trackers, and referrals
- Individual or small group sessions, depending on your preferences
After Services Begin
- Follow-up appointments or phone check-ins to monitor progress and adjust goals
- Connection to community resources and coordination with your primary care or specialty providers
- Gradual improvement in knowledge, confidence, and health habits
Ongoing Support
Lasting change takes time. Periodic check-ins, group sessions, and continued guidance help maintain progress and prevent setbacks. Our team supports you every step of the way.
Who can benefit from health education and counseling?
Anyone looking to manage a chronic condition, improve preventive habits, understand treatments, or adopt healthier routines can benefit. Our services are designed for adults, teens, older adults, and caregivers.
How long are sessions, and how many will I need?
Sessions typically last 30–60 minutes. The number of sessions varies based on your goals—some people need only one session to get started, while others benefit from weekly or monthly sessions.
Do I need a referral?
Referral requirements vary. Many programs accept self-referrals, while others may require a provider referral as part of a treatment plan. Check with your clinic or insurer for details.
Is counseling confidential?
Yes. Sessions are confidential within legal limits, such as safety concerns. Our team will explain privacy rules and obtain your permission before sharing information.
Will my insurance cover these services?
Coverage depends on your plan. Preventive education, diabetes self-management, and many behavioral counseling services are often covered. Some services may require prior authorization. Our staff can help you understand your benefits and explore affordable options.
What if I need help between sessions or in an emergency?
For mental health crises or medical emergencies, call 911 or your local crisis hotline. For routine questions, programs may offer secure messaging, nurse lines, or brief phone check-ins. Ask our team for more details.



