Overview
In illness or injury, it’s important to know where to go for care. Your primary care provider should always be your first point of contact for most medical problems. You get the most efficient care because they know you and your medical history.
In an emergency, always call 911.
Primary Care Option
- Best choice
- Know you and your health
- Available to call 24/7
Your Primary Care Provider is your partner, helping you manage your health over time. They know you best and are your best resource for:
- Chronic care management
- Common colds, flu, and sore throats
- Constipation/diarrhea
- Depression/anxiety
- Health advice
- Joint pain/back pain
- Medication questions and refills
- Minor injuries, chronic pain, or minor cuts
- Rashes, reactions
- Regular physicals and screenings
- Urinary infections
- Vaccinations
Your primary care provider is available during office hours, but may also have extended hours or a phone service to help provide care and answer important questions after office hours.
Everyone should have a primary care provider. If you are under the care of a specialist, they likely have a number to call with urgent concerns.
Looking for a primary care provider or specialist? Visit our Find A Physician page.
Immediate Care / Urgent Care Option
- If your doctor can’t see you and your condition can’t wait
- Extended and weekend hours
Providing services for urgent care needs when your doctor is unavailable. Immediate Care or urgent care can be a lower-cost option when you need help with:
- Ankle or wrist sprains
- Bug bites
- Bumps/bruises
- Cold or flu symptoms
- Earaches
- Fever
- Minor broken bones like fingers or toes
- Minor cuts or burns
- Muscle strains or back pain
- Nausea/vomiting
- Sinus infection
- Stomach pain
Hospital Emergency Department Option
- Life-threatening problems
Examples:
- Sudden chest pain
- Sudden numbness in face, arm, or leg
- Seizures
- Inability to breathe
- Sudden severe headache
- Severe abdominal pain
If you are having signs of a HEART ATTACK or STROKE, call 911 immediately.
The Emergency Department is open 24 hours a day, 7 days a week. For possible life-threatening conditions, always go to the closest Emergency Department.
