At TidalHealth, we are happy to offer a patient-centered, family-friendly visiting policy that is dedicated to promoting a positive healing environment and experience while protecting the safety and privacy of our patients.
CURRENT visiting policy:
Due to COVID-19 rates: No visitation is permitted for inpatients. Mother-Baby/Labor & Delivery patients, pediatric patients and those with special needs are permitted to have a support person. Emergency room patients may also have one support person. Exceptions may also be made for end-of-life care.
TidalHealth reminds visitors to see the nurse caring for their friends and loved ones upon arrival for additional and specific information on those specialized units. The number of visitors and the length of the visit may be determined by the TidalHealth care team in collaboration with the patient and the family based on the patient’s condition, preference and need.
If you'd like to brighten a patient's day but cannot visit, you can send an e-card.
Currently, children may not visit. During normal operations, child visitation will be at the discretion of the family/designee and patient in collaboration with the patient care staff. Visits by children and siblings must be supervised, and children are never to be left unattended in a waiting area. During high viral activity, like the flu season, visits by children may not be permitted.
While TidalHealth encourages everyone to comply with the established visitation hours, we do understand there are times families may be required to visit outside of the established visiting hours or wish to spend a longer time with their loved ones. In those occasions, TidalHealth has implemented the following guidelines to protect the safety of visitors, patients and staff.
Visiting After Hours
If arriving prior to 8 am, after 8 pm or if staying beyond 8 pm, all visitors are asked to report to the TidalHealth Security Station located within the Emergency Department. You will be required to provide identification and given a badge that must be worn at all times. The badge identifies you and will detail for our staff and security team the area you are visiting.
If wishing to spend an overnight with your loved one, the request must first be approved by the unit’s charge nurse. Once approved, you will be asked to report to the TidalHealth Security Station. You will be required to provide identification and be provided a badge that must be worn at all times. The badge identifies you and details for our staff and security team the area you are staying.
TidalHealth reminds visitors to please take into consideration the needs of your loved one for rest, recovery and privacy.
Let’s Keep Each Other Safe
TidalHealth asks visitors to:
- always sanitize your hands before entering and leaving a patient’s room
- be considerate of others by keeping noise to a minimum
- refrain from visiting if you have a cold, sore throat, flu-like symptoms or any contagious disease
- observe and respect all precautionary room signage before entering
- not smoke as the use of tobacco or vaping products is prohibited on all TidalHealth campuses
- voluntarily exit a room during tests or treatments if asked to do so by a member of the TidalHealth clinical team.
If you have any questions about TidalHealth’s visitation policy or how it affects children and siblings, please be sure to inquire with a nurse on the unit to learn any specific details or restrictions.